Smit Infotech is dedicated to handling inbound calls from Consumers through VOIP phones, Our professional approach to providing the best call center services for agencies/firms will help us to get more growth in terms of revenue. Our experts help you to get more consumers and minimize costs. Smit infotech delivers the best inbound call center services as per your requirements.
Following are the main features of our inbound call center:
- Call Answering Services
Smit infotech provides 24X7 Phone answering services for businesses across the globe. Through the latest technology in the IT industry best customer services with the best customer satisfaction level.
- Best Customer Services
Smit infotech provides professional, polite, and consumer friendly customer service to any business over the Globe. Smitinfotech using best call scripting technology to handle the consumer queries effectively and efficiently.
- Chat
- Phone
- Remote Technical Support Services
In the current cut-throw competition you can get the advantage in comparing with your competitor by taking the help of our remote support services that will helpful to you with customer retention and will help your business to stand out from the crowd. This will also help you to increase your financial strength through up-selling / cross-sell products and services online.
- Inquiry Handling Services
Smit infotech understands your consumer’s requirement at the very initial contact with our team through our inquiry handling services. Generally, the email will get misplaced or deleted because of more emails you got daily. Through our expert inquiry handling team’s support, we assure you of successful business bonding with your consumers by properly identifying and solving their concerns on-time through our personalized inquiry handling services.
- IVR – Interactive Voice Response Services
Expand your business hours to 24 hours by using our IVR – Interactive voice response service. Better your customer support and minimize cost with Voice response solutions. Generally, through a customized IVR menu, most queries will get solved through IVR response system. If some query is not, then the call will be transferred to an available service expert, and he/she also got some basic details already so it is easy for them as well to address the concerns directly.
For more Information you can email us: info@smitinfotech.com
